Shipping and Handling

We work hard to make your item and get it shipped within 1-3 business days (sometimes even same day!) Your order is handmade just for you and your pup. You will receive an email once your item has shipped.

All delivery dates are estimates and are not guaranteed. 

How Much is Shipping?

Shipping costs are calculated based upon the delivery location, weight, dimensions of the shipment, and the price of your order. Shipping will be calculated at checkout.  

What if My Package Gets Lost?

For the safety of your package, please consider shipping insurance. Rope Hounds is not liable for lost, damaged, or stolen packages. No refund will be issued if your package is lost, damaged, or stolen. 

If your product is shipped using USPS, you can file a claim at

If your product is shipped using UPS, you can file a claim here  


Do You Ship Internationally?

Yes! Rope Hounds ships internationally and is currently in shops in several different countries!


Do You Offer Free Shipping?

Yes! We offer free shipping on all domestic orders over $75. 
Free shipping is not available for international orders at this time. 

How Do I Track My Order?

You will receive an email when your order ships with all shipping and tracking information.