Registering for this site allows you to access your order status and history. Just fill in the fields below, and we'll get a new account set up for you in no time. We will only ask you for information necessary to make the purchase process faster and easier.Create an Account
To initiate a return, please complete the return form found here and include a receipt or proof of purchase.
Mail your return to:
Rope Hounds Return Dept
407 SW A Street
Bentonville, AR 72712
If you would like to exchange your item for a different color or size, please initiate a return, then place a new order for the items you would like. We recommend placing an order immediately to ensure you get the item(s) you desire quickly. We will issue a refund, minus any cost paid for shipping in the original transaction, once the exchanged item(s) is received.
Did your pup chew off your squishy black handle? Don’t worry, now have a replacement grip you can wrap around your leash! This neoprene grip is tear-resistant, washable, and replaceable!
Go to https://ropehounds.com/products/interchangeable-leash-grip and purchase a new grip for only $15!
We take pride in making high-quality products you can trust. Because of that, we offer a warranty on materials and workmanship. Our warranty covers manufacturer defects that become apparent during initial use. We do not cover damage from chewing or normal wear and tear. To initiate a warranty process, contact us at firstname.lastname@example.org. In the email please include a picture of the product flaw along with the order number, your name, and address.
Please email us at email@example.com with any questions or comments you may have.